- Listed: March 27, 2014 7:53 am
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about services
- Diagnose and resolve technical hardware and software issues involving internet connectivity and email clients.
- Follow standard processes and procedures;
- Research required information using available resources;
- Identify and escalate priority issues per Client specifications.
- Troubleshooting and Configuration of client’s link based on their problems.
- Redirect problems to appropriate resource.
- Stay current with system information, changes and updates
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Information about the ad poster
- Listed by: admin
- Member Since: May 29, 2014
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